Incentrix AI

AI SOLUTIONS

Different problems.
Purpose-built solutions.

Explore the workflow you want to improve. Open a solution to see what we can build, how it fits your systems, and what needs reviewing.

01
Operations

AI Agents

Coordinate work across your systems.

When a process crosses several tools

An agent can plan bounded steps, use approved tools and ask for approval before a consequential action.

Discuss this solution
  1. Receive a request
  2. Retrieve approved context
  3. Propose or execute permitted steps
  4. Escalate exceptions

Possible connections
CRM · Internal APIs · Task management

Tool permissions, audit trails and approval boundaries must be defined.

02
Customer experience

AI Voice Agents

Give routine calls a clear next step.

From a call to a useful resolution

Build a voice experience for enquiries, appointment coordination or call routing, with a reliable handoff to a person.

Discuss this solution
  1. Answer an incoming call
  2. Identify the enquiry
  3. Check approved information
  4. Transfer or book with consent

Possible connections
Telephony provider · Calendar · CRM

Recording consent, latency, accents and emergency escalation need review.

03
Customer experience

AI Customer Support

Resolve repeated questions. Keep people in control.

A better route through your support queue

Use approved support material to draft or answer routine enquiries and pass complex cases to the right team.

Discuss this solution
  1. Identify the question
  2. Search approved support material
  3. Answer with references
  4. Create a ticket or escalate

Possible connections
Help desk · Knowledge base · Live chat

Measure answer quality, unsupported answers and escalation accuracy.

04
Customer experience

AI Sales Automation

Turn enquiries into organized follow-up.

From new lead to sales-ready conversation

Capture lead context, help qualify intent and prepare follow-up based on verified information.

Discuss this solution
  1. Capture an enquiry
  2. Check qualification criteria
  3. Draft a relevant response
  4. Route to a salesperson

Possible connections
CRM · Email · Calendar

Human approval, consent and sequence stop conditions protect the client relationship.

05
Operations

AI Recruitment Automation

Help recruiters spend more time with candidates.

Less administration across the hiring funnel

Structure candidate intake, summarize job-relevant experience and coordinate interviews for recruiter review.

Discuss this solution
  1. Receive an application
  2. Extract job-relevant details
  3. Prepare a recruiter review
  4. Coordinate interviews

Possible connections
ATS · Calendar · Approved resume storage

Recruiters make selection decisions. Evaluate bias and avoid sensitive-trait inference.

06
Intelligence

AI Document Processing

Move information out of documents and into work.

From unstructured files to validated records

Extract fields from invoices, forms or reports, check business rules and route exceptions for validation.

Discuss this solution
  1. Receive a document
  2. Extract fields
  3. Validate against rules
  4. Approve and write the record

Possible connections
Document storage · ERP · Finance systems

Field confidence, malformed documents and private-file access need explicit controls.

07
Intelligence

AI Knowledge Systems

Make approved company knowledge easier to find.

Knowledge that people can actually use

Organize trusted internal content and give teams a permission-aware way to search and find answers.

Discuss this solution
  1. Connect approved sources
  2. Organize and index content
  3. Retrieve relevant passages
  4. Show the answer and sources

Possible connections
SharePoint · Document repositories · Intranet

Source freshness and document-level access rules must be preserved.

08
Intelligence

Enterprise RAG

Ground answers in your own source material.

Retrieval before generation

Build a retrieval layer that supplies relevant, authorized passages to the model and provides traceable references.

Discuss this solution
  1. Prepare documents
  2. Retrieve authorized context
  3. Generate a bounded answer
  4. Evaluate sources and response

Possible connections
Vector database · Document storage · Identity provider

Retrieval quality, source injection and authorization leakage require testing.

09
Intelligence

AI Copilots

Put useful assistance inside the daily workflow.

A working partner for your team

Help employees draft, summarize, research or prepare actions inside existing tools, with human decisions retained.

Discuss this solution
  1. Open a work item
  2. Gather relevant context
  3. Draft or summarize
  4. Review and use the result

Possible connections
Business application · Email · Knowledge systems

Define which actions remain manual and how confidential context is handled.

10
Operations

AI Workflow Automation

Keep repetitive work moving.

Connect the gaps between your tools

Combine rules, event triggers and AI assistance to route work, update records and handle exceptions.

Discuss this solution
  1. Receive a trigger
  2. Check conditions
  3. Run approved actions
  4. Log and route exceptions

Possible connections
CRM · ERP · Webhook-enabled tools

Retries, duplicate events and partial failures must be safe.

11
Intelligence

AI Analytics

Ask better questions of your business data.

From data to an explainable decision aid

Create natural-language exploration, summaries and alerts using validated business data and agreed definitions.

Discuss this solution
  1. Connect governed data
  2. Apply metric definitions
  3. Analyze a question
  4. Show evidence and limitations

Possible connections
Data warehouse · BI tools · SQL databases

Validate calculations and prevent generated queries from exposing restricted data.

12
Intelligence

AI Computer Vision

Interpret visual information in a defined process.

From images to reviewable observations

Explore image classification, defect detection or visual inspection with representative data and evaluation criteria.

Discuss this solution
  1. Collect representative images
  2. Define labels
  3. Evaluate the model
  4. Route uncertain observations

Possible connections
Camera systems · Image storage · Quality systems

Lighting, data coverage, privacy and false-positive costs shape feasibility.

13
Operations

AI Data Automation

Turn messy inputs into consistent records.

Cleaner data for downstream work

Assist classification, normalization and reconciliation while retaining validation and exception handling.

Discuss this solution
  1. Collect inputs
  2. Normalize formats
  3. Match and validate
  4. Review exceptions

Possible connections
Databases · Spreadsheets · ETL tools

Reconciliation rules, lineage and reversibility must be documented.

14
Enterprise

Custom AI Applications

Build around the problem your business owns.

A product designed for your process

Develop an application with a defined user journey, AI behavior, integrations and acceptance criteria.

Discuss this solution
  1. Discover the workflow
  2. Prototype and evaluate
  3. Build and integrate
  4. Test, deploy and hand over

Possible connections
Cloud platform · Business APIs · Identity systems

Scope changes, operational ownership and AI usage costs need active governance.

15
Enterprise

Enterprise AI Integration

Add AI without losing control of your architecture.

Bring AI into the systems you already run

Introduce AI services alongside enterprise authentication, monitoring, permissions and integration standards.

Discuss this solution
  1. Map the architecture
  2. Agree access boundaries
  3. Integrate and test
  4. Monitor and operate

Possible connections
ERP · SSO · API gateway

Identity, data residency, observability and rollout controls need architecture review.

These are solution capabilities we can scope, not completed client case studies. Integration availability and final pricing require discovery.